Cancellation & Refund Policy

PLEASE NOTE: Your therapist requires a  standard and customary 24hr. cancellation notice. This allows enough  time for someone else to schedule in your place, in the event that you  are unable to show for the time that you have reserved. 
 

In the event you wake-up sick the morning of your scheduled appointment, please text or call 512-619-9246. Late cancellation fees will be waived due to illness. 

If the required cancellation notice is not  given, expect your therapist to bill you a missed appointment fee for  the full amount of treatment session reserved. 

If you are under a package rate and do not  give 24hr cancellation notice please be advised the session you have  reserved will be docked from your profile and considered as an agreed  forfeit of service for that day/time. There are no refunds for gift certificates and/or package rate sessions. Gift certificates and/or  package sessions may not be used as re-sale and are not transferable  unless given written approval in advance.

Please note: Your therapist reserves the  right to terminate you as a client and refuse any and all professional  service at anytime without notice for inappropriate behavior,  suggestions and/or by creating an uncomfortable environment. The clinic  is a professional and safe space for therapeutic purposes only. Payment  is expected at time of service. Client will be responsible for full  amount of any therapy session reserved and/or purchased. ALL SALES ARE  FINAL AND NON-REFUNDABLE.    

Missed appointment fees must be paid in full  within 3 to 5 business days from date of missed appointment and/or cancellation under the standard and customary 24hr notification. 

RETURNED CHECKS: An additional $30.00 fee will be billed along with the full rate of session reserved and/or redeemed.

PLEASE READ ALL DISCLAIMERS, TERMS AND AGREEMENTS BEFORE SCHEDULING A TREATMENT SESSION.

Thank you and I look forward to seeing you soon!